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Wholesale Customer FAQ
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How do I place an order for home delivery?Navigate to 'Shop' on the toolbar and choose from our carefully curated, hand-selected produce boxes. Link here - https://www.yellowtopproduce.com/shop
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How often do you deliver?We deliver 6 days a week, Monday - Saturday. All home deliveries arrive within 1-2 business days. If you need your order delivered on a specific day we are happy to accommodate, please call us at 631-585-5888 to request.
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Can I track my delivery?We can track your delivery in real-time. Just call 631-585-5888 and we will confirm the status of your delivery.
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I need to cancel my order, what do I do?"Need to cancel? No problem. Call us at 631-585-5888 or submit a 'contact us' form with your order # and reason for cancellation. As long as the order is not yet out for delivery, you will be granted a full refund. https://www.yellowtopproduce.com/contact-us
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Can I customize my order?Yes! Custom orders are now available. We offer small (10 items) or large (18 items) options. Price varies by size. https://www.yellowtopproduce.com/products/custom-grocery-box
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Where do you deliver?We deliver to the following Long Island townships - Oyster Bay, Huntington, Babylon, Smithtown, Islip, and Brookhaven. Other accommodations may be possible. Please inquire if outside our delivery zone.
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Can I shop from your Peak Season catalog?If you'd like to see our Peak Season catalog please give us a call at 631-585-5888 or submit a 'Contact Us' form. Someone from our customer service team will assist you. https://www.yellowtopproduce.com/contact-us
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I didn't receive a confirmation email. How do I know if you received my order?Please check your spam or junk folder, sometime our confirmation emails are filtered to spam. Still don't see it? Give us a call at 631-585-5888 or submit a 'Contact Us' form. Someone from our customer service team will assist you. https://www.yellowtopproduce.com/contact-us
Still have questions? Feel free to contact us directly.
Email: info@yellowtopproduce.com | Phone: 631-585-5888
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