Home Delivery FAQ

Question 1

How do I place an order for home delivery?

Answer

Navigate to 'Shop' on the toolbar and choose from our carefully curated, hand-selected produce boxes. Link here - https://www.yellowtopproduce.com/shop

Question 2

How often do you deliver?

Answer

We deliver 6 days a week, Monday - Saturday. All home deliveries arrive within 1-2 business days. If you need your order delivered on a specific day we are happy to accommodate, please call us at 631-585-5888 to request.

Question 3

Can I track my delivery?

Answer

We can track your delivery in real-time. Just call 631-585-5888 and we will confirm the status of your delivery.

Question 4

I need to cancel my order, what do I do?

Answer

Need to cancel? No problem. Call us at 631-585-5888 or submit a 'contact us' form with your order # and reason for cancellation. As long as the order is not yet out for delivery, you will be granted a full refund. https://www.yellowtopproduce.com/contact-us

Question 5

Can I customize my order?

Answer

Yes! Custom orders are now available. We offer small (10 items) or large (18 items) options. Price varies by size. https://www.yellowtopproduce.com/products/custom-grocery-box

Question 6

Where do you deliver?

Answer

We deliver to the following Long Island townships - Oyster Bay, Huntington, Babylon, Smithtown, Islip, and Brookhaven. Other accommodations may be possible. Please inquire if outside our delivery zone.

Question 7

Can I shop from your Peak Season catalog?

Answer

If you'd like to see our Peak Season catalog please give us a call at 631-585-5888 or submit a 'Contact Us' form. Someone from our customer service team will assist you. https://www.yellowtopproduce.com/contact-us

Question 8

I didn't receive a confirmation email. How do I know if you received my order?

Answer

Please check your spam or junk folder, sometime our confirmation emails are filtered to spam. Still don't see it? Give us a call at 631-585-5888 or submit a 'Contact Us' form. Someone from our customer service team will assist you. https://www.yellowtopproduce.com/contact-us